Dear Jacob,

I hope this email finds you well. I am writing to bring your attention back to the pending rent concession request that was part of the agreement between Monique Fireall and myself. I have attached the email thread for your reference, highlighting our last communication where Monique mentioned sending over the non-disclosure agreement (NDA).

During our scheduled phone conversation on April 24th at 2:30 PM, Monique acknowledged the uninhabitable state of my unit for an estimated 90 days. This was due to the negligence of the repair team, who left my unit with unsightly "inspection holes" cut out of the walls in search of mold around pipes following the water flood incident. These holes were large and visible enough for someone to enter through, which not only compromised the security of my unit but also allowed for a gnat invasion. The proximity of my unit to the trash room led to a series of exterminations, foul odors emanating from the trash room, and direct visibility of my unit.

As part of the agreement, Monique agreed to provide a rent concession of 90 days (equivalent to 3 months), dating back to the period in which my unit was deemed uninhabitable. In return, I agreed not to pursue legal action or publicly acknowledge the uninhabitable condition of my unit, which necessitated the signing of the NDA.

I want to bring to your attention that 2 out of the 3 months of the rent concession have already been honored, and I greatly appreciate that. However, the final month remains pending, resulting in a balance that has not yet been addressed. I kindly request that you honor the agreement made by Monique and provide the remaining rent concession, as per our previous discussions.

Considering the challenging circumstances I have faced, it is essential that all aspects of the agreement are fulfilled. I have been patient and understanding throughout this process, and I hope you can appreciate the significance of resolving this matter in a timely and satisfactory manner.

I kindly ask you to review the attached email thread and the details discussed regarding the rent concession. Your prompt attention to this matter and the subsequent resolution will greatly alleviate my concerns and ensure the fulfillment of our agreement.

Thank you for your understanding and cooperation. I eagerly await your response and the resolution of the pending rent concession






Request for Comprehensive Investigation and Rent Concession Follow-up

Dear Jacob,

I hope this email finds you well. I am writing to provide you with an update on the recent inspection conducted by Anton, the service manager, regarding the mold issue in my apartment. While there has been some progress, I would like to share my concerns and request a more comprehensive investigation.

Anton visited my unit and expressed doubts about the substance I found, suggesting it might be "mildew" rather than mold. He acknowledged the alarming presence of the water stain but explained that it could potentially stem from a few different sources. To gather more information, he mentioned his intention to inspect unit #1510, which requires scheduling an appointment with the residents. I understand the need for access arrangements and respect the privacy of other tenants.

However, considering the prolonged timeline and the experiences shared by other residents who have encountered similar issues, I have received suggestions to involve code enforcers for a thorough inspection. The evident water stain surrounding my ventilation system indicates that something may be brewing within. While I understand that from an external perspective, mold and a deep water stain may seem insignificant, the previous challenges I have faced in my unit compel me to fully explore the possibilities of mold growth.

Therefore, I kindly request a more comprehensive investigation, including a thorough inspection of my apartment, with particular focus on the area surrounding the water stain. It is crucial to consider the potential health risks involved and ensure the long-term habitability of my unit. Prompt and decisive action at this stage will be instrumental in addressing the issue and preventing further complications.

In addition to the investigation, I would like to discuss the pending rent concession that was part of the agreement I had with Monique Fireall. Honoring this agreement would not only ensure my compliance but also allow management ample time to remediate the presence of mold and address any water damage that may be contributing to the problem.

I genuinely appreciate your attention to this matter and your understanding of its significance to me as a resident. I trust that you will take the necessary steps to conduct a comprehensive investigation and provide the appropriate remedies. Please let me know the next course of action and any updates regarding the inspection and rent concession.

Thank you for your assistance and cooperation in resolving this matter promptly.

Yours sincerely,